At the gate
A visitor request goes to the right flat because the flat and its residents are on record. A vehicle sticker opens the flat's details in one scan. Visitor management
Resident, vehicle and staff records for your society
Every other feature depends on the society knowing who lives where, which car belongs to which flat and who works in the building. UrbanGate keeps these records once, and the gate, the billing and the alarms all use them.
Last updated 26 October 2026
What it holds
The society's directory, kept by the society
- Blocks, wings, floors and flats, set up once from the office app or the web panel.
- Owners, tenants and family members linked to each flat. The office approves every resident before they can use the society's app.
- Vehicles with a QR sticker the guard scans at the gate, and reminders before insurance and PUC expire.
- Domestic staff such as house help and drivers, added by the household.
- Society staff and guards with their own records and roles.
- Several societies, one login, for a person who owns a flat in one society and rents in another.
Why it matters
One record, used everywhere
In billing
Maintenance is billed per flat and only the owner on record can report a payment. Maintenance billing
In an emergency
An SOS carries the resident's name and flat automatically, and the guards on record are the ones who are rung. SOS alerts
Insurance and PUC
A reminder before a vehicle's insurance or PUC certificate expires, so nobody finds out at a traffic stop.
Approved, not open
A new resident asks to join the society in the app and the office approves them, so only real residents see the society's data.
Yours to keep
The society's records belong to the society and can be exported on request. UrbanGate does not read the phone's GPS location.
Questions
About records
How does a resident join the society in the app?
They sign in with their mobile number and a one-time code, pick the society and their flat, and the society office approves them. Until then they cannot see the society's data.
Can a tenant and an owner both be on the same flat?
Yes. A flat can have an owner, tenants and family members. Maintenance dues are shown to all of them, but only the owner can report a payment.
How does the vehicle sticker work?
Each registered vehicle gets a QR code that the society prints as a sticker. The guard scans it at the gate and sees the vehicle and its flat. The guard can also search by number plate.
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