Water supply tomorrow 10 to 2
One notice, every resident, no forwarding. New residents see the older notices too.
What it does
Announce, ask, and answer
- Notices reach every resident in the app, and older notices stay in one place to read again.
- Polls let the society vote on a question and show results as people answer.
- Complaints and helpdesk requests are raised by residents, answered by the committee and tracked until they are closed.
- Emergency numbers for police, fire, ambulance and the society's own contacts, in one list.
- Call security. The society's guards are listed on the dashboard, one tap to call.
In practice
What a committee does with it
Should we repaint the gate?
A poll with the options, open until the date you choose, with results the whole society can see.
Lift on B wing is stuck
A resident raises it with a photo. The committee replies, assigns it, and closes it when the lift is fixed. Nothing is lost in a chat.
How a complaint moves
Raised, answered, closed
A resident raises it
Picks a category, describes the problem and adds a photo if that helps.
The committee sees it
On the office app or the web panel, with every open request in one list.
It is answered
The committee replies in the thread, and the resident is notified.
It is closed
When it is fixed, it is marked closed and stays in the history for the next committee.
Questions
About notices, polls and helpdesk
Who can publish a notice?
Committee members with the right permission, from the office app or the web panel. Residents read notices; they do not publish them.
Can residents see who voted in a poll?
Residents see the results as counts. The committee runs the poll and decides when it closes.
Do residents still need the society's chat group?
That is up to the society. Official notices, votes and complaints live in UrbanGate, where they are not lost and where new residents can find them.
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