Visitor approval
The resident decides, from their phone, who comes in. Guests, deliveries, cabs and service staff each have their own flow.
Learn more about visitor approval
Society management app, built in India
Safe communities.
Safe communities.
Smarter living.
UrbanGate puts your gate, your guards, your residents and your society office on one app. A visitor's request rings on the resident's phone like a call, an SOS alarms every guard, and every maintenance payment gets its own receipt.
- Residents, guards and committee
- English, Hindi and Gujarati
- Light and dark mode
Visitor at the gateRings like a call
Receipt MR-2026-00002Payment approved
Guard task dueSwitch off the water pump
Visitor approval
QR scan at the gate
SOS alerts
Guard tasks
Maintenance dues
PDF receipts
Notices
Polls
Helpdesk
Vehicles
Staff records
Hindi, Gujarati, English
Your Society. Smarter & Safer.
UrbanGate is an all-in-one society management app that makes visitor management, security, resident communication, emergency SOS alerts, and maintenance payments simple and hassle-free.
One app for your entire society.
What is UrbanGate?
One app for the gate, the guards, the residents and the society office
UrbanGate is society management software for apartments, row houses and gated communities in India. It replaces the visitor register, the WhatsApp group for emergencies and the spreadsheet of dues with one connected system that every person in the society can use from a phone.
- Three experiences. Residents, security guards and the society office each have their own app, and the office also gets a web panel.
- Built around real society work. Visitor approval, SOS, timed guard tasks and maintenance billing with receipts.
- Simple to start. Sign in with a mobile number and a one-time code. No passwords to remember.
0Experiences in one app
0Months in one bill, at most
0Languages for guards
0SOS and gate alerts
One community, three experiences
Made for the people who use it
Your home, in your pocket
Know who is at your gate, see what you owe and reach help in seconds.
- Allow or decline visitors and leave a delivery at the gate.
- See dues month by month, report a payment and keep every receipt.
- Raise an SOS or call security in one tap.
- Invite guests in advance, manage your household and your vehicles.
A gate screen made for a guard
Large buttons, three languages and nothing that gets in the way at a busy gate.
- Scan visitor passes and vehicle stickers, or search by plate number.
- Register walk-ins with a photo, then ask the flat.
- Get alarms for SOS and for tasks the office has set, and answer them in one tap.
- Work in Hindi, Gujarati or English, and guard more than one society with one login.
An app and a web panel for the committee
Run billing, approvals and gate activity from the office app on your phone or the web panel on a big screen, with a record of every change.
- Work from the app or the web panel. The same data on a phone when you are out and on a big screen in the office.
- Set maintenance per flat, for one month or several, and approve payments.
- Set guard tasks and see which were done, by whom, and which were missed.
- Approve residents, manage blocks and flats, publish notices and run polls.
- Give each committee member only the rights they need, with an audit log behind it.
What you get
Everything a society does every day, in one place
Each part works on its own and fits with the others. A visitor, a payment or an alarm is recorded once and every person who needs it sees it.
Gate and guard tools
Scan passes and vehicle stickers, register walk-ins with a photo, and see who is inside. Built for a guard standing at a gate.
Learn more about gate and guard toolsSOS alerts
One press raises a full-screen alarm on every guard's phone, with the type of emergency, the flat and a call button.
Learn more about SOS alertsGuard tasks (SOP)
Timed tasks such as pump off, lights off or a gate check. They ring until done, and the office is told if nobody does them.
Learn more about guard tasks (SOP)Maintenance dues and receipts
Bills per flat, payments approved by the office, oldest dues paid first and a PDF receipt for every approved payment.
Learn more about maintenance dues and receiptsNotices, polls and helpdesk
Announce, ask the society to vote, and track complaints and requests until they are closed.
Learn more about notices, polls and helpdeskVehicles and staff
Resident vehicles with insurance and PUC reminders, and records for domestic and society staff.
Learn more about vehicles and staffYour language
Guards can switch between English, Hindi and Gujarati. People who live or work in more than one society use one login.
App and web panel for the office
The committee works from the office app on a phone or the web panel on a big screen: residents, flats, gate activity, dues, receipts, expenses and an audit log of who did what.
Learn more about app and web panel for the office
A closer look
Society management software that covers the gate, the money and the people
UrbanGate is a visitor management system, a gate security app, an emergency alert system and maintenance billing software for housing societies, all in one app. Here is what each part does.
Visitor management
- Residents invite guests in advance and share a pass; the guard scans it at the gate.
- Walk-in visitors are registered by the guard with a photo and the flat they are visiting.
- The resident's phone rings like a call, even when locked, with Allow, Decline and Leave at gate.
- Separate flows for guests, deliveries, cabs and service staff, and a history of who came when.
Gate security and the guard app
- QR scan of visitor passes and vehicle stickers, or a search by number plate.
- A queue of visitors waiting for approval and a list of who is inside.
- Large buttons made for a guard standing at a busy gate.
- Guards work in Hindi, Gujarati or English, and cover more than one society with one login.
SOS and emergency alerts
- One press raises a full-screen alarm on every guard's phone and on the committee members who handle SOS.
- The alarm shows the type of emergency, the name, the flat and a message, with a call button.
- A guard taps "I am responding" so everyone knows help is on the way.
- Residents and the office can call any guard of the society in one tap.
Guard tasks and SOPs
- The office sets tasks for fixed times: water pump off, garden lights off, a gate check.
- At that time the guards' phones ring until one of them marks the task done.
- The office sees which tasks were done, by whom, and which were missed.
- A run history for every task, so routine work has proof.
Maintenance billing and accounting
- Bills per flat for one month or up to twelve at a time, made on the day the society chooses.
- Owners report cash or UPI payments; the office approves each one before it counts.
- Oldest dues are cleared first and extra money is kept as advance for the next bill.
- A numbered PDF receipt for every approved payment, and an overview of billed, collected, pending and overdue.
Notices, polls and helpdesk
- Notices reach every resident in the app, so nothing is lost in a chat group.
- Polls let the society vote and show results as people answer.
- Complaints and helpdesk requests are tracked until they are closed.
- Emergency numbers for the society in one place.
Residents, flats, vehicles and staff
- Blocks, wings, floors and flats, with owners, tenants and family members.
- Vehicles with a QR sticker for the gate, and insurance and PUC reminders.
- Domestic staff and society staff records.
- The office approves each resident before they can use the society's app.
Office app and web panel
- The committee works from the office app on a phone or the web panel on a big screen, with the same data in both.
- Dashboard and reports for residents, visitors, dues and expenses.
- Roles and permissions, so each committee member gets only the rights they need.
- An audit log of who approved, changed or reversed what, and when.
Sign-in, privacy and data
- Sign in with a mobile number and a one-time code by SMS. No passwords.
- UrbanGate does not read the phone's GPS location.
- No online payment processing, so no gateway fees: the society records the payments it receives.
- The society's records stay with the society and can be exported on request.
How a visit works
From the gate to your door, in four steps
The guard registers the visitor
By scanning a pre-approved pass, or by adding a walk-in with name, number, purpose and a photo.
The resident's phone rings
A full-screen request opens, even on a locked phone, with the visitor's name, photo and purpose.
The resident decides
Allow, decline, or leave a delivery at the gate. If nobody answers, the guard can call the flat.
Everything is recorded
The guard sees the answer at once, and the entry stays in the society's history for the office.
Maintenance, done properly
Dues, payments and receipts that always add up
Bills are made on the day your society chooses, for one month or several. Owners report cash or UPI payments, and the office approves each one before it counts.
- Oldest dues firstPart payments clear the oldest month first, and extra money is kept as advance for the next bill.
- A receipt for every approved paymentNumbered, with the months it paid and what is still due. It reaches the owner in the app.
- Nothing is silently changedA mistake is reversed with a note. Old bills never change when the amount changes.
Safety that does not wait
Alarms for emergencies and for the jobs that must not be forgotten
An SOS and a guard task both open full screen with their own sound, even when the phone is locked and the app is closed.
- SOS for the whole societyEvery guard and the committee members who handle SOS are alarmed at once, and the first to respond is shown to the others.
- Guard tasks on a timerPump off at 7:00, garden lights off at 10:30. If nobody marks it done, it rings again and the office is told.
- Call securityResidents and the office can call a guard directly from the dashboard.
Trust and control
Designed to keep a society's records safe
Sign in without passwords
A one-time code is sent to the registered mobile number. There is no password to leak.
Only the right people see it
Each society's data is kept apart. Committee members get permissions for exactly the work they do.
An audit log
Approvals, payments, reversals and settings changes are recorded with who did them and when.
No GPS tracking
UrbanGate does not read your phone's location. Camera and microphone are used only when you take a photo or dictate.
No payment details kept
Payments are recorded, not processed. UrbanGate does not store card or bank login details.
You can ask for deletion
Ask to delete your account at any time. See what is deleted and what must be kept on the deletion page.
Compared with paper and chat groups
What changes when the register and the WhatsApp group move into one app
| Everyday job | Paper register and chat groups | UrbanGate |
|---|---|---|
| Letting a visitor in | The guard phones the flat, if it is picked up. | The resident's phone rings and they answer in the app. |
| An emergency | A message in a group that people may not see. | A full-screen alarm on every guard's phone. |
| A job at a fixed time | Someone remembers, or does not. | The guards' phones ring until one marks it done. |
| Collecting maintenance | A spreadsheet and handwritten receipts. | Bills, approvals, oldest-first allocation and PDF receipts. |
| Knowing who did what | Memory and scattered notes. | A record of entries, approvals and changes. |
Membership
One membership for the whole society
Take 12 months and get 3 months free. Every resident, guard and committee member of the society is included.
12months
3months free
per society, so 15 months in all
- Everything included. Visitor approval, gate security, SOS, guard tasks, maintenance billing with PDF receipts, notices, polls, helpdesk, vehicles and staff records.
- Every app included. The resident app, the guard app, the office app and the web panel.
- No per-flat or per-user charges. One membership covers the whole society.
- No payment gateway fees. UrbanGate records the cash and UPI payments your society receives instead of taking a cut.
- A demo and set-up help before you start.
Questions
FAQs about UrbanGate
What is UrbanGate?
UrbanGate is society management software for apartments and gated communities in India. It is an app for residents and security guards plus a web panel for the society office, covering visitor approval, gate security, SOS alerts, guard tasks, maintenance dues with receipts, notices, polls and helpdesk.
Who is UrbanGate for?
Apartment societies, row-house colonies and gated communities. Residents, security guards and committee members each get their own experience, and one person can belong to more than one society.
How does visitor approval work?
The guard registers the visitor at the gate by scanning a pass or adding a walk-in. The resident's phone then rings with a full-screen request, even when the phone is locked. The resident can allow, decline or ask the guard to leave a delivery at the gate, and the guard sees the answer straight away.
What happens when someone raises an SOS?
Every guard of that society, and the committee members who handle SOS, get a full-screen alarm with the type of emergency, the person's name, the flat and any message. They can call the person, say they are responding or ignore it. The first responder is shown to the others, and the person who raised it is told help is on the way.
What are guard tasks (SOP)?
Guard tasks are jobs the society office sets for a time of day, such as switching off the water tank pump or the garden lights. At that time the guards' phones ring with their own alarm sound until one guard marks the task done. If nobody does, it rings again a few times, then the task is recorded as missed and the office is told.
How does maintenance billing work?
The office sets an amount for each flat and chooses whether a bill covers one month or several, up to twelve, and on which day of the month it is made. Bills are made automatically and owners are notified. An owner reports a cash or UPI payment, the office checks it and approves it, and only then does it count. Payments are set against the oldest dues first, and extra money is kept as advance for the next bill.
Can tenants pay maintenance in the app?
Maintenance dues belong to the flat's owner, so only the owner sees and pays them in the app. Tenants and family members use the other features such as visitors, SOS, complaints and notices.
Does UrbanGate collect payments online?
No. UrbanGate records payments that owners report and the office approves. It does not move money and does not store card or bank login details.
When can I download the app?
The Android and iOS apps are coming soon. To start with your society or to see the app, request a demo and we will get in touch.
How do people sign in?
With their mobile number and a one-time code sent by SMS. There are no passwords.
Which languages does the app support?
Guards can use the app in English, Hindi or Gujarati, and their alerts arrive in the same language. Residents and the office use English.
Who can see my data?
Only people authorised in your society, according to their role. A resident sees their own home, a guard sees what the gate needs, and committee members see what their permissions allow. Read the privacy policy for details of what is collected and why.
How do I delete my account?
Email contact@urbangate.in from your registered details, or follow the steps on the account deletion page. Some records, such as maintenance receipts and entry logs, may have to be kept for the society's accounts and security.
How do I get UrbanGate for my society?
Request a demo from the contact page or email contact@urbangate.in with your society's name and the number of flats. We will show you the app and explain the setup.
How does the UrbanGate membership work?
A society takes a 12-month membership, and the first membership comes with 3 months free, so it runs for 15 months. One membership covers every resident, guard and committee member, every app and the web panel. There are no per-flat charges and no payment gateway fees. See membership or ask us for a quote.
Get started
Bring your society onto one connected app
See UrbanGate with your own flats, guards and committee. We will show you the app and answer every question.